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IntelliGRC logo in white.
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IntelliGRC logo in black.
  • Home
  • Our Platform
  • Frameworks
    • CMMC
    • NIST 800-171
    • SOC 2
    • CJIS
    • ISO 27001
    • HIPAA
    • NIST CSF
    • CIS Controls
    • NIST 800-53
  • Pricing
  • Resources
    • Resources
    • Announcements & Press Releases
    • Blogs
    • Podcasts
    • Webinars & Events
  • About Us
    • About Us
    • Careers
    • FAQs
  • Contact Us
App Login
Schedule a Demo
IntelliGRC logo in white.
  • Home
  • Our Platform
  • Frameworks
    • CMMC
    • NIST 800-171
    • SOC 2
    • CJIS
    • ISO 27001
    • HIPAA
    • NIST CSF
    • CIS Controls
    • NIST 800-53
  • Pricing
  • Resources
    • Resources
    • Announcements & Press Releases
    • Blogs
    • Podcasts
    • Webinars & Events
  • About Us
    • About Us
    • Careers
    • FAQs
  • Contact Us
App Login
Schedule a Demo

Careers

HomeCareers
Join Our Team

Shape the Future of GRC From the Ground Up

We offer generous medical, dental, life, and disability insurance; flexible spending; 401(k) matching, ample vacation/leave time, as well as training/skill-building opportunities, and a great work environment.

Apply Below

SaaS GRC Sales Account Manager (MSP Channel)

Location: VA or DC area preferred but remote is available 

IntelliGRC Inc. is redefining Governance, Risk, and Compliance (GRC) for modern organizations. We are seeking an Account Manager, to own and grow a dedicated book of MSP partners and the businesses they protect. This is not a classic renewals seat. Our Account Managers are trusted compliance advisors who speak frameworks and business in the same conversation, and expansion follows that trust. 

If you can walk an MSP owner from a NIST 800-171 control gap to a confident business decision in one meeting, this role is for you. 

Why IntelliGRC? 

At IntelliGRC, we simplify cybersecurity and compliance with a platform that blends innovation, AI, automation, and deep industry expertise. Our customers are MSPs building compliance practices on our GRCaaS platform and the organizations they serve. 

Your book, your relationships, your number. Your success will directly shape retention, tenant expansion, renewal rates, and the real compliance outcomes of the companies in your care. 

What You'll Do 

1. Own Your Book 

  • Manage the Book: Own a defined book of accounts at our capacity policy (30 MSPs and under 80 total companies), with an expansion quota prorated to how full your book is. You always know your number and it is always achievable. 
  • Grow Tenant Density: Drive additional tenants inside each MSP partnership as they bring their clients onto the platform. Expansion inside the base is the engine of this role and of the company. 
  • Run Renewals on Time: 100% on time renewals and 92%+ gross retention are the standard. Renewal dollars sit outside of quota by design, so protecting the base is never in tension with growing it. 

2. Be the Compliance Advisor 

  • Framework Fluency: Guide partners through CMMC 2.0 and NIST 800-171 today, and ISO 27001, SOC 2, NIST CSF, and CIS Controls as we expand across frameworks in 2027. You know what an assessor looks for, what evidence actually proves, and what a POA&M really commits a business to. 
  • Comply Once, Map to Many: Help MSPs use control crosswalks to turn a single framework tenant into a multi framework tenant, so their clients’ compliance investment compounds instead of starting over. 
  • Assessment Readiness: Prepare partners and their clients for audits and assessments: evidence collection, system security plans, control ownership, and realistic timelines. When the assessor shows up, your accounts are ready. 

3. Speak Business, Not Just Controls 

  • MSP Economics: Understand MRR, service bundling, and how a compliance practice becomes a profit line for an MSP. You advise partners on packaging, pricing, and positioning GRCaaS to their clients like someone who has run a P&L conversation before. 
  • Quarterly Business Reviews: Run bi-weekly or QBRs that connect compliance posture to business results: contracts won because of compliance, risk retired, tenant growth, and what the next quarter should deliver. 
  • Health and Risk Signals: Read usage, engagement, and contract signals to catch churn risk early and to expand where the value is already proven. 

4. Process and Collaboration 

  • Pipeline Discipline: Keep HubSpot clean for your book: accurate stages, renewal dates, and expansion pipeline. The weekly revenue scorecard is built on your data being right. 
  • Team Integration: Take clean handoffs of new customers from the Account Executive team, partner with Revenue Operations on reporting and tenant provisioning, and feed what you hear in the field back to product and leadership. 

Who You Are: Please incorporate the word MANGO in the resume.  

  • Compliance Credible: You hold your own with practitioners on control language and with executives on what it means for their business, in the same meeting. 
  • Business Minded: You think like an owner. Revenue, margin, and risk are not sales words to you; they are how you frame every recommendation. 
  • Farmer at Heart: You measure yourself on customers kept and grown. Service drives revenue, and deep trusted relationships are how your book expands. 
  • AI Enabled: You leverage AI for account intelligence, meeting preparation, and prioritization so your time goes to relationships, not busywork. 
  • Process Oriented: You keep CRM clean, forecasts accurate, and follow through every time. 
  • Resilient: Hard renewal conversations and honest compliance conversations both make you better. 

Preferred Background 

  • Experience: 3+ years in B2B SaaS account management, customer success, or compliance advisory, carrying retention or expansion outcomes. 
  • Compliance Depth: Working knowledge of CMMC, NIST 800-171, SOC 2, ISO 27001, CIS Controls, or NIST CSF. Certifications such as Security+, CISA, CISSP, or Cyber AB Registered Practitioner are a strong plus, as is hands on assessment or audit exposure. 
  • Business Acumen: You have advised small and mid sized business owners or executives and can read a customer’s business model as fluently as their control set. 
  • Channel Fluency: Experience managing MSP, MSSP, or partner led customer relationships is a strong plus. 
  • Tools: Experience using HubSpot (or similar CRM) for renewals, expansion pipeline, and forecasting. 
  • Education: Bachelor’s degree preferred but not required with equivalent experience. 

Why Join IntelliGRC? 

  • Innovation and Impact: Expansion inside the customer base drives the majority of our growth. You will own a piece of the engine, with direct visibility to leadership. 
  • AI Forward Culture: Harness AI tools to automate, analyze, and enhance your approach, so you and your accounts get more of your best thinking. 
  • Collaborative Environment: Work closely with leadership and technical experts who value experimentation and transparency. 
  • Career Growth: Join an Account Management organization that is scaling fast, with a clear path toward senior account and leadership roles as we grow. 

Compensation 

  • Base salary of $80,000 with on target earnings of $140,000 through uncapped, flat rate commissions on expansion and renewals within your book. No accelerators and no caps. 

SaaS GRC Account Executive (MSP Channel)

Location: VA or DC area preferred but remote is available 

IntelliGRC Inc. is redefining Governance, Risk, and Compliance (GRC) for modern organizations. We are seeking an Account Executive, the Hunter in our revenue language, to win net new MSP partners for our GRCaaS platform. This is a full cycle closing role in a market with real urgency: compliance requirements are sitting in our buyers’ contracts right now, and the sellers who can explain both the framework and the business case are the ones who win. 

If you can take an MSP owner from a compliance requirement they fear to a platform decision they are confident in, this role is for you. 

Why IntelliGRC? 

At IntelliGRC, we simplify cybersecurity and compliance with a platform that blends innovation, AI, automation, and deep industry expertise. Our customers are MSPs building compliance practices on our GRCaaS platform and the organizations they serve. 

You will be closing for a product with proven pull: a demonstrated win rate above 60%, qualified pipeline fed by a dedicated business development team, and a marketing engine funded to grow it. 

What You'll Do 

1. Hunt and Close New Business 

  • Own the Full Cycle: Run discovery, demo, proposal, and close on qualified opportunities fed by our Business Development Representatives and marketing engine, and build your own pipeline on top of it. 
  • Sell the Platform Play: Land new MSP partners on GRCaaS and seed their first tenants. Your quota is net new business; once a customer lands, the Account Management organization grows the base, and you go win the next one. 
  • Prove the Number: Carry a clear net new ARR quota with a floor measured in new customers per month. You always know where you stand, and commissions are flat, uncapped, and linear: every additional deal pays the same rate as the last. 

2. Sell Compliance with Credibility 

  • Framework Fluency: Sell into the CMMC 2.0 and NIST 800-171 urgency that exists today: 800-171 clauses already in contracts, prime flow downs, liability exposure, and assessment timelines. In 2027 you expand the hunt into ISO 27001, SOC 2, NIST CSF, and CIS Controls territories. 
  • Sell Reality, Not Fear: Our message holds even when regulatory timelines move: the obligations our buyers carry are contractual today. You win by knowing what is actually required, what an assessor actually checks, and what can wait. 
  • Bring In the Wiseman: Partner with our Subject Matter Experts for deep compliance and scoping conversations, and learn from every one of them until you can carry more of that conversation yourself. 

3. Speak Business, Not Just Controls 

  • Sell the Profit Line: An MSP buys when compliance becomes a business: recurring revenue, service bundling, client retention. You build the case for a compliance practice on our platform in the language of MRR and margin, not checklists. 
  • Multi Thread the Deal: Run the owner conversation, the vCISO conversation, and the compliance lead conversation in the same pursuit, and keep them all moving toward one decision. 
  • Discovery with Respect: Diagnose the buyer’s contracts, clients, and exposure before prescribing anything. Our best deals close because the buyer felt understood, not pressured. 

4. Process and Collaboration 

  • Pipeline Discipline: Keep HubSpot clean: accurate stages, deal types, close dates, and a forecast leadership can trust. The weekly revenue scorecard is built on your data being right. 
  • Clean Handoffs: Hand every new customer to the Account Management organization with the context that makes the first renewal and the first expansion easy. 

Who You Are: Please incorporate the word MANGO in the resume.    

  • Hunter at Heart: You are energized by the chase and the close. New logos are how you keep score. 
  • Compliance Credible: You hold your own with practitioners on control language and with executives on what it means for their business, in the same meeting. 
  • Business Minded: You think like an owner. Revenue, margin, and risk are how you frame every recommendation, and buyers can tell. 
  • AI Enabled: You leverage AI for prospect research, call preparation, and follow up so your time goes to conversations that close. 
  • Process Oriented: You keep CRM clean, forecasts accurate, and follow through every time. 
  • Resilient: You take a no, learn what it taught you, and make the next call better. 

Preferred Background 

  • Experience: 3+ years of full cycle B2B SaaS closing experience carrying a net new revenue quota, with a record you can walk us through deal by deal. 
  • Compliance Depth: Working knowledge of CMMC, NIST 800-171, SOC 2, ISO 27001, CIS Controls, or NIST CSF, or a demonstrated ability to learn a technical domain fast and sell it credibly. Certifications such as Security+ or Cyber AB Registered Practitioner are a plus. 
  • Business Acumen: You have sold to small and mid sized business owners or executives and can read a buyer’s business model as fluently as their org chart. 
  • Channel Fluency: Experience selling to or through MSPs, MSSPs, or partner ecosystems is a strong plus. 
  • Tools: Experience using HubSpot (or similar CRM) for pipeline management and forecasting. 
  • Education: Bachelor’s degree preferred but not required with equivalent experience. 

Why Join IntelliGRC? 

  • Innovation and Impact: New logos open every book the company grows from. You will own the front of the revenue engine, with direct visibility to leadership. 
  • AI Forward Culture: Harness AI tools to automate, analyze, and enhance your approach, so more of your week is spent selling. 
  • Collaborative Environment: Work closely with leadership and technical experts who value experimentation and transparency. 
  • Career Growth: Join a sales organization that is scaling fast, with a clear path toward senior selling and leadership roles as we grow. 

Compensation 

  • Base salary of $90,000 with on target earnings of $160,000 through uncapped, flat rate commissions on net new business. No accelerators and no caps: every additional deal pays the same rate as the last, and performance past quota keeps paying.

Internal Compliance Lead

IntelliGRC is a growing, product-led startup building a powerful web app for Governance, Risk, and Compliance management. Our customers are Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) who use IntelliGRC to manage portfolios of tenants and ensure continuous audit readiness and compliance. 

We hold a FedRAMP 20x Class B certification and plan to move to Class C. We are looking for an Internal Compliance Lead with at least 5 years of cyber compliance experience to own that program. You will own our FedRAMP 20x certification, act as our primary liaison to the FedRAMP PMO and our independent assessor, build and maintain the automation that keeps our evidence and Key Security Indicator (KSI) validations current, and extend our attestations beyond FedRAMP. 

What You’ll Do 

  • Own the FedRAMP 20x program. Own and maintain IntelliGRC’s FedRAMP 20x certification day to day: the certification package, our KSI implementations, and the policies, procedures, and evidence behind them. You are accountable for the program between assessments, not only during them. 
  • Be the primary liaison. Act as the primary point of contact for the FedRAMP PMO, our independent assessor, and internal and external requests for information about our compliance posture, from internal questions to customer and agency due diligence. 
  • Coordinate compliance work across the company. Coordinate with Engineering, leadership, and other internal teams on compliance needs: scope the work, agree on owners and dates, and follow through until the control is implemented and the evidence exists. 
  • Run continuous monitoring. Own continuous monitoring activities, including Ongoing Certification Reports (OCRs), Significant Change Notifications (SCNs), and the other recurring obligations FedRAMP requires. That includes evaluating proposed changes early enough to meet notification timelines. 
  • Automate evidence collection and KSI validation. Maintain our existing automations and design and implement new ones that collect evidence and validate our KSIs, so the program runs on current, machine-readable evidence rather than point-in-time screenshots. 
  • Grow the program from Class B to Class C. Lead our move from FedRAMP 20x Class B to Class C: plan the work, and drive it to completion. 
  • Track FedRAMP 20x as it evolves. Follow FedRAMP 20x releases and rule changes on an ongoing basis, assess what each one means for our certification, and turn the result into a plan with owners and dates. 
  • Expand our attestations and certifications. Extend IntelliGRC’s compliance program beyond FedRAMP to attestations and certifications such as CMMC, ISO 27001, and SOC 2, and aligning our program to comply and integrate with each framework. 

What We’re Looking For (Minimum Qualifications) 

  • Experience: 5+ years in cyber compliance, including hands-on FedRAMP work you did yourself (authorization packages, assessments, POA&Ms, or continuous monitoring) on the provider, assessor, or agency side. 
  • Framework Knowledge: Knowledge of NIST SP 800-53, NIST SP 800-37 (Risk Management Framework), FedRAMP Rev5 requirements, and awareness of the evolving FedRAMP 20x program structure. 
  • Technical Control Implementation: Experience implementing and configuring technology to meet technical security controls in a cloud environment. 
  • Azure: Knowledge of and hands-on experience with Microsoft Azure. 
  • Low-Code and Automation Tooling: Experience building with low-code and automation tooling.  
  • Designing Security Documentation: Writing and designing information security policies, procedures, standards, guides, plans, etc. 
  • Program and Project Management: Strong program and project management skills. You can keep a multi-quarter program with many owners and fixed deadlines on track. 
  • Tooling: Proficiency with GRC/compliance platforms and project tools. 
  • Liaison and Communication: Experience serving as a point of contact for assessors, auditors, or regulators. You can explain our compliance posture clearly and accurately to the FedRAMP PMO, our 3PAO, agency customers, and leadership. 

Nice to Have 

  • FedRAMP 20x and CR26: Experience with the FedRAMP 20x model and the FedRAMP Consolidated Rules for 2026 (CR26). Few people have this yet, and we don’t expect it. 
  • Federal or Agency Experience: Experience working in or directly with a federal agency. 
  • Assessor-Side Experience: Time at a 3PAO or other assessment organization, so you know how assessments are planned, run, and tested from the other side of the table. 
  • Infrastructure as Code: Experience with infrastructure as code, such as Terraform. 
  • Certifications: CISSP, CISA, CGRC, CCSP, or ISO 27001 Lead Implementer or Lead Auditor. 

GRC Practitioner Subject Matter Expert

About IntelliGRC

IntelliGRC is a SaaS GRC platform purpose built for cybersecurity compliance at scale. We help MSPs, MSSPs, vCISOs, and consultants deliver compliance as a service to their customers, and we support organizations across the Defense Industrial Base, government, healthcare, and commercial SaaS. We are practitioners who have sat on both sides of the assessment table, and we build the tooling we wish we had.

About the Role: Please incorporate the word MANGO in the resume.  

You will be the compliance expert our customers, service provider partners, and team rely on. You will interpret requirements, review evidence, prepare customers for assessments and audits, and help service providers build compliance programs they can sell, scale, and deliver. What you learn in the field will shape our frameworks, content, AI, and product roadmap.

This is a hands-on role. Advice helps, but it does not remove the pain. You will write and implement compliance documentation and operationalize the IntelliGRC platform for customers, teaching them to do it themselves as you go. Customers own and operate their own environments; your hands on work stays in the documentation and the platform. You will recommend the most practical path: the one that delivers ROI, reduces real risk, and fits the customer's budget, maturity, and use case.

How We Work

  • Take Initiative. You see a problem and go solve it without being asked. You are a self-starter and problem solver who brings innovative ideas and acts with agency.
  • Be Empathetic. You put yourself in the shoes of our customers and colleagues, feel their pain, and bring solutions to it. You are customer first, team oriented, and mission oriented.
  • Own It. You love what you do and make it yours. You take ownership, hold yourself accountable, and stay dedicated to the outcome.
  • Fail Fast. You make decisions without fear of failure and grow from the ones that miss. You are resolute, decisive, and fearless, because any progress beats no progress.

What You Will Do

Customer and Partner Enablement

  • Onboard and train MSPs, other service providers, and direct customers on the IntelliGRC platform, and make sure they operationalize the functionality that delivers the highest ROI.
  • Train customers and colleagues on the platform, IntelliGRC methodologies, and the frameworks and initiatives we support.
  • Enable service providers to effectively sell, scale, and deliver cybersecurity compliance as a service.

Advisory and Hands On Support

  • Advise customers, and service providers on behalf of their customers, on requirements interpretation, scoping, implementation sufficiency, evidence sufficiency, and assessment and audit preparation.
  • Implement documentation and operationalize the IntelliGRC platform for customers, teaching them how to do it themselves along the way.
  • Guide customers through control implementation and continuous compliance, not just the initial assessment.
  • Run gap assessments and build prioritized, budget conscious remediation plans.
  • Build crosswalks so customers carrying multiple frameworks consolidate controls and evidence instead of duplicating them.
  • Author and refine policies, procedures, SSPs, POA&Ms, and control narratives that hold up under assessment.
  • Find weak, missing, or misapplied evidence before an assessor does, and tell the customer plainly what needs to change.

Product, Content, and AI

  • Develop and maintain framework content, control libraries, mappings, and assessment templates in the platform.
  • Capture customer pain points and define how the platform should solve them in future feature development.
  • Validate user stories and mockups from the customer's perspective while ensuring the quality of the compliance approach behind them.
  • Advise on AI feature improvements so the SME content in the platform is accurate, consistent, and helpful to users.
  • Track changes to frameworks and related cyber laws and regulations, and brief the team on what they mean for customers.

Sales and Marketing Support

  • Support sales as the SME in conversations with customers and prospects.
  • Support marketing with SME reviews, ideas, strategies, and content.

Frameworks You Will Work Across

We expect depth in several, a working command of the rest, and the ability to get up to speed on a new one quickly and rigorously.

  • CMMC and NIST SP 800-171 (Rev. 2 and Rev. 3): Levels 1 through 3, CUI scoping, SSPs, POA&Ms, SPRS scoring, and assessment readiness.
  • NIST SP 800-53 and RMF: control baselines, tailoring, and the ATO lifecycle.
  • FedRAMP and GovRAMP (formerly StateRAMP): authorization boundaries, continuous monitoring, and FedRAMP 20x.
  • CJIS Security Policy: advanced authentication, personnel screening, and CSA audit preparation.
  • ISO/IEC 27001:2022: ISMS design, Statement of Applicability, risk treatment, and certification support. ISO/IEC 27017, 27018, and 42001 are a plus.
  • SOC 2: readiness, control narratives, evidence, and Type I and Type II auditor coordination.
  • HIPAA Security, Privacy, and Breach Notification Rules: risk analysis, safeguards, and business associate obligations.
  • CIS Controls and CIS Benchmarks: Implementation Groups and a practical starting point for customers not yet ready for a formal framework.
  • NIST CSF 2.0: a governance layer above the control work.

Who You Are

  • You obsess over cyber compliance, cyber laws and regulations, adding value, and serving customers.
  • You genuinely want to build and support scalable, practical compliance programs.
  • You enjoy helping others learn compliance and guiding them through implementation.
  • You are strategic and hands on, and you always look for ways to add value to the team, colleagues, and customers.
  • You are committed to becoming an expert across every framework we support.

Qualifications

Required

  • Five or more years in cybersecurity compliance, audit, or advisory work in regulated environments.
  • Demonstrated depth in at least two of the frameworks above, including direct participation in a formal assessment, audit, or authorization.
  • Working knowledge of additional frameworks and a clear understanding of where their controls overlap.
  • Enough technical fluency in networking, system administration, and cloud architecture to judge whether an implementation meets a requirement and hold a credible conversation with engineers.
  • Practical experience writing the documentation assessors actually read.
  • Strong written and verbal communication. You can explain a control to an engineer and a risk to an executive on the same day.
  • US citizen or authorized to work in the United States, and eligible to access sensitive customer information.

Preferred

  • Certifications such as CCP, CCA, CISSP, CISA, CISM, ISO/IEC 27001 Lead Auditor or Lead Implementer, HCISPP, CCSP, Security+, CySA+, or cloud security credentials.
  • Some experience working with or for service providers such as MSPs, MSSPs, or vCISOs.
  • Prior experience at a C3PAO, 3PAO, certification body, or CPA firm performing assessments.
  • Experience with GRC platforms and compliance automation tooling.
  • Experience training users or onboarding customers on a SaaS product.
  • Familiarity with vulnerability management, EDR, and SIEM output as sources of assessment evidence.

What We Offer

  • Salary range: $90,000 to $115,000 (negotiable), plus company equity and comprehensive benefits.
  • Paid time off and flexible, remote friendly scheduling.
  • A funded professional development budget for certifications, conferences, and training.
  • A varied customer portfolio and direct influence on a product used by the organizations you support.
  • A team of practitioners who care about doing compliance work honestly and well.

Partner Marketing Manager

Job Description

At IntelliGRC, we deliver governance, risk management, and compliance solutions through our SaaS platform. We are seeking a Partner Marketing Manager to own the joint marketing we run with our channel and technology partners, from the first planning call to the last follow up.

Position Overview

The IntelliGRC Team is looking for a Partner Marketing Manager to grow awareness and demand for our B2B offerings through the partners we market with. This role owns the day to day of every joint marketing activity: what we are doing with each partner, where it stands, who owes what, and what happens next. You will schedule and run partner webinars, help create partner specific materials, coordinate partner presence at events, and keep both sides accountable to the plan. You will also bring new partners into the program, report on what partner marketing produces, and support the blog and web content that partner activity touches. Our ideal candidate pairs partner or account management experience with hands on marketing execution, is fluent in modern AI tools that speed up content creation, research, and analysis, and is comfortable being the person our partners know to call.

Key Attributes

If you identify with the following descriptors, we would love to meet you: : Please incorporate the word MANGO in the resume.

  • Relationship builder: Partners return your emails because you make working with us easy, keep every commitment, and make them look good in front of their clients.
  • Owner of the details: You track each partner activity from idea to follow up, know where every item stands, and do not let a partner deliverable slip.
  • Strategic thinker: Tie each partner activity to a business goal, put your time into the partners and programs with the most upside, and pass on activity that will not produce pipeline.
  • Effective translator: Simplify complex cybersecurity compliance rules for everyday users, working with technical teams and partners to create engaging messaging.
  • Excellent communicator: Craft concise, friendly, and accessible language that embodies our brand voice, whether you are writing to a partner’s marketing lead or to an MSP’s clients.
  • Curious learner: Stay current on the MSP and MSSP channel, the compliance landscape, and emerging AI tools, and keep finding new ways to create value with partners.

Responsibilities

  • Own the marketing relationship with each channel and technology partner in our program, serving as their primary marketing contact and the one person accountable for everything we do together.
  • Build a joint marketing plan with each partner and track every activity day to day, including status, owners, deadlines, and next steps, following up with partners and internal teams until each item is done.
  • Plan, schedule, and run partner webinars end to end: topic and speaker alignment, registration pages and promotion, dry runs, live event support, and post webinar follow up and lead handoff to sales.
  • Create and adapt partner specific materials with the partner and our team, including email copy, social posts, landing pages, one page overviews, and presentation decks, using AI tools to draft and refine while keeping everything on brand for both organizations.
  • Coordinate partner presence at industry events and conferences, including shared booth activity, speaking slots, regional partner events, and outreach before and after each event, working with our events coordinator.
  • Recruit new partners into the program by identifying MSPs, MSSPs, and technology vendors with aligned audiences, pitching the joint marketing opportunity, and launching the first activities together.
  • Track and report partner marketing performance in HubSpot, including webinar registrations and attendance, partner sourced leads, and pipeline influenced, and share regular updates with marketing and sales leadership.
  • Support blog posts, case studies, and web content tied to partner activity, working with the team members who own the website, SEO, and social channels.
  • Support brand consistency across partner facing materials so that the work we create together aligns with IntelliGRC messaging and visual guidelines.

Skills and Qualifications

  • Experience: 3+ years in partner marketing, channel marketing, marketing account management, or a similar client facing marketing role, with a track record of running joint campaigns, webinars, or events with outside organizations.
  • Project Ownership: Proven ability to manage many concurrent activities across multiple partners, keep trackers current, and follow through without being chased.
  • Marketing Execution: Hands on experience with email marketing, webinar production, social media content, landing pages, and event coordination, plus working knowledge of content marketing and SEO fundamentals.
  • Tools: Proficiency with HubSpot or a comparable CRM and marketing automation platform, webinar platforms, Canva, ZoomInfo or similar prospecting tools, Microsoft Office 365, and project management tools, along with daily use of AI tools for content creation, research, and analysis.
  • Communication: Excellent written and verbal communication skills, including comfort presenting to partner marketing teams and leadership.

Preferred Qualifications

  • Education: Bachelor’s degree in marketing, communications, business, or related field.
  • Industry Experience: Experience in the MSP or MSSP channel, in cybersecurity or compliance, or in another technology or highly regulated industry.
  • Compliance and SaaS: Experience marketing compliance or SaaS software is highly desirable.
  • Certifications: Certified Digital Marketing Professional (CDMP), Professional Certified Marketer (PCM) in Digital Marketing, or HubSpot Academy marketing certifications.
  • Tools: Familiarity with website content management systems such as Webflow, Adobe Creative Suite or InDesign, Google Analytics, and paid social or search advertising platforms.
  • Learning: Willingness to keep learning about the compliance landscape, the MSP channel, and emerging AI tools.

Location and Work Arrangement

This is a remote position for candidates based in the United States. The role includes travel to partner events and industry conferences.

Join us at IntelliGRC and help us lead the way in governance, risk management, and compliance solutions. If you build strong relationships, keep many moving parts on track, use AI to do your best work, and want to make our partners successful alongside us, we want to hear from you!

Customer Support Specialist

IntelliGRC is a growing, product-led startup building a powerful web app for Governance, Risk, and Compliance management. Our customers are Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) who use IntelliGRC to manage portfolios of tenants and ensure continuous audit readiness and compliance. Our Customer Experience team is looking for a Customer Support Specialist with at least 2 years of experience who is ready to play a key part on a small but growing team. Customer Support Specialists make up the core of our Customer Support group. You’ll be the front-facing voice of IntelliGRC, creating a positive, reassuring experience for every member who reaches out, and you’ll serve as a product expert working alongside our Functional, Engineering, Quality Assurance, and Sales teams to move software development, testing, and account growth forward.

What You’ll Do:

  • Own the Ticket: Serve as the primary point of contact for support requests from IntelliGRC members. Give requesters the instructions, context, or information they need, and meet every response-time SLA along with our standards for professionalism and customer service. Categorize and log each ticket, and keep the CX Lead informed of resolutions, escalations, and open investigations.
  • Escalate with Evidence: When a ticket needs Tier II support, a fix, or deeper investigation, run the troubleshooting and testing steps that establish its severity and scope, then advance it through the right workflow. Other teams may help resolve it, but you remain the customer’s primary point of contact.
  • Write the User Guide: Compose, update, and manage user guide articles that explain the workflows and UI navigation of every feature across our platform applications. Learn new features from Engineering, Functional, and QA before they ship, and fill the documentation gaps.
  • Publish Release Notes: Turn the current sprint’s work items into clear release notes covering every change that affects users, and distribute them through approved channels.
  • Build Self-Service Learning: Partner with our Customer Success team to create in-app instructional content in multiple formats, including knowledge base articles and videos. Add the word MANGO to the resume

What We’re Looking For (Minimum Qualifications)

  • Experience: 2+ years in customer support, help desk, or customer success. Experience supporting a SaaS product is strongly preferred.
  • Empathetic Voice: Clear, calm, professional communication that leaves customers feeling reassured, especially when they arrive frustrated or under deadline pressure.
  • Ticketing Systems: Hands-on experience working a ticket queue in a help desk platform such as Zendesk, Freshdesk, or HubSpot, including tagging, time tracking, and meeting SLAs.
  • Instructional Writing: You can write step-by-step instructions, help articles, or release notes that a non-expert can follow on the first try.
  • Troubleshooting Instinct: Reproduce a reported issue as the user, document exactly what you did and saw, and know when a problem needs to be escalated rather than guessed at.
  • Product Curiosity: You want to know how every feature works and why, and you enjoy becoming the person teammates and customers turn to with product questions.

Nice to Have

  • Compliance Depth: Working knowledge of cybersecurity compliance frameworks (examples: CMMC, NIST 800-171, NIST 800-53, SOC 2, FedRAMP). If you have sat on either side of an audit, our customers’ urgency will make immediate sense.
  • Azure DevOps: Experience creating and tracking work items, or otherwise collaborating with engineering and QA teams through a shared backlog.
  • Instructional Media: Screen recording, video editing, or in-app guidance tools for building walkthroughs and self-service learning.
  • AI Discipline: We use AI tooling across our work. We care that you can make efficient use of these tools while also verifying outputs and understanding the full context.

 

Compensation

$55,000–$65,000 base salary

Access Requirements

This role works directly with federal contractors and may view their compliance information while supporting them. Applicants must be a US citizen or lawful permanent resident and must pass a background check. You will sign confidentiality terms covering customer data as a condition of employment.

Engineering Manager (Player-Coach)

IntelliGRC is a growing, product-led startup building a powerful web app for Governance, Risk, and Compliance management. Our customers are Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) who use IntelliGRC to run CMMC, NIST 800-171, and SOC 2 programs for their clients, many of them defense contractors. Our engineering team is looking for an Engineering Manager who still ships code and is ready to lead a small team that builds with AI agents every day. You’ll spend about half your week building and half leading our five engineers and our QA engineers, reporting to the Engineering Lead. Our principal engineer owns technical approach; you own how the team delivers, and you build within both. This is a player-coach role by design, and it grows into full-time engineering management as the team grows.

We build with AI agents at every stage, and we design the workflow around them on purpose. Agents help draft requirements, generate implementation plans, and give every pull request a first review. Engineers decide what gets built and how: they accept each plan before any code is written, review every change, and own what ships. What agents may do on their own is set deliberately and widened only when the evidence supports it, inside the same change-management controls our customers rely on. We measure flow, not output: how long work waits, where it waits, and how often it comes back.

What You’ll Do:

  • Build Half the Week: Ship features and fixes across our .NET and TypeScript stack, using AI coding agents and the same process as the rest of the team. Pick work that keeps you close to the code without stalling the team’s critical path when leadership needs your time.
  • Lead the People: Hold weekly 1:1s, write growth plans with each engineer, and run engineering hiring.
  • Own Quality: Lead our QA engineers alongside the developers, and grow our test automation.
  • Own the Commitment: Set engineering’s sprint commitment with our product manager: what fits, what slips, and why.
  • Run the Process Day to Day: Keep reviews moving, send back work that isn’t ready, and own the release cadence and on-call escalations.
  • Read the Flow: Read cycle time, PR wait time, and rework every week, and always have one improvement in progress.
  • Design How We Work with Agents: Shape the team’s workflow around AI coding agents: where they speed us up, where a person stays in the loop, and the shared guidance that keeps them on track. Help every engineer work effectively with them.

What Success Looks Like in Your First Year

  • Commitments Hold: Sprint commitments hold, and fewer items are added after the plan is locked.
  • Faster Without Cutting Corners: Cycle time from ready to released keeps falling, without rework or escaped defects rising.
  • Ownership Spreads: Every engineer on the team owns features end to end.
  • The Team Runs Itself: The team runs day to day without escalating decisions above you.

What We’re Looking For (Minimum Qualifications)

  • Still Shipping: You ship code regularly, and you’ve worked as a senior engineer within the last two years.
  • Delivery You Can Measure: You’ve led a small engineering team (roughly 4–10 people) through a measurable improvement in delivery, and you can show the numbers.
  • Agentic Development: Hands-on experience designing development workflows around AI coding agents, with the review points that keep people accountable for what ships, and running a team that works that way day to day.
  • Metrics Judgment: You’re comfortable being measured on flow metrics, and you have the judgment not to turn them into individual scorecards.
  • Change-Management Discipline: Experience working under change-management controls such as SOC 2, CMMC, or FedRAMP, and treating them as part of the job.

Nice to Have

  • Our Stack: NET Core, Next.js and TypeScript, Azure and AKS.
  • Compliance Depth: Experience in GRC, security, or compliance software. If you have sat on either side of an audit, our customers’ urgency will make immediate sense.

Compensation

$155,000–$185,000 base salary, depending on experience.

Work Authorization

This role is fully remote within the United States. You must live in the US and be authorized to work here.

IntelliGRC is an equal opportunity employer. We welcome applicants of all backgrounds and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

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